Privacy Policy

Effective Date: April 2, 2025

 

Introduction

OhmsKids Pte. Ltd. (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring compliance with Singapore’s Personal Data Protection Act (PDPA). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you use our website or services.

Information We Collect

We may collect the following types of information:

• Personal Data: Name, email address, phone number, billing address, payment details, and other identifiable information provided during registration or enrollment.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on the site.
• Cookies and Tracking Technologies: Data collected through cookies and similar technologies to enhance your browsing experience.

 

Legal Basis for Collection

We collect personal data only with your consent or under circumstances permitted by the PDPA. Consent is obtained before collecting, using, or disclosing personal data. You may withdraw consent at any time by contacting us.

How We Use Your Information

• The information we collect is used for the following purposes:
• To provide and manage our services.
• To process payments and manage enrollments.
• To communicate with you regarding updates, promotions, or customer support.
• To analyze website usage and improve functionality.
• To comply with legal obligations.

 

Sharing Your Information

We do not sell or share your personal data with third parties except:

• When required by law or regulatory authorities.
• With service providers who assist in delivering our services (e.g., payment processors, online learning platforms).
• As described in our Terms and Conditions (Section 28), we may take photographs or videos of children during classes and events for promotional purposes. We obtain explicit consent from parents or guardians for the use of these images. You have the right to withdraw your consent at any time by providing written notice.
• With your consent for specific purposes.

 

Data Retention Policy

We retain personal data only as long as necessary for business or legal purposes. Once the purpose is fulfilled, we securely delete or anonymize the data in accordance with PDPA guidelines. When a child is no longer enrolled in our services, we will retain their personal data for a period of years to comply with legal obligations and for administrative purposes (e.g., responding to inquiries). After this period, we will securely delete or anonymize the data.

 

Cookies Policy

Our website uses cookies to improve user experience. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain functionalities on our website.

 

Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption and access controls.

 

Individual Rights Under PDPA

You have the following rights regarding your personal data:

• Access: Request access to the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Withdrawal of Consent: Withdraw consent for data collection or processing.
• Notification of Purpose: Be informed of the purpose for which your data is collected.
• Data Portability: Request transfer of your data to another organization in machine-readable format (where applicable).

 

Data Breach Notification

In the event of a data breach likely to cause significant harm or involve a large volume of personal data, we will notify affected individuals and Singapore’s Personal Data Protection Commission (PDPC) promptly.

 

Overseas Transfers

If we transfer personal data outside Singapore, we ensure that the receiving country provides comparable protection standards under the PDPA.

Appointment of Data Protection Officer (DPO)

We have appointed a Data Protection Officer responsible for overseeing compliance with this Privacy Policy and PDPA obligations. The DPO’s contact information is provided below.

 

Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.

 

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights under PDPA, please contact us at:

Email:

Phone: +65 8837 9905

DPO Contact:

By using OhmsKids Pte. Ltd, you agree to this Privacy Policy.